How is your company??
When asked of the customer what they like most about working with YongHong Watches, time after time,it is the ease of working with quality and competent staff,as well as competitive pricing and on time delivery. In a word, we’re always thinking how to improve from design, structure, quality better & better from your existing timepiece. Choose YongHong choose professional watch maker.
Does your watch can meet Europe & USA standard?
Sure, all watches we produced can pass RoHS, REACH, CE standard.
Does the watch material your factory used is sustainability?
Yes, the watch material we used is like vegan strap, recycle stainless steel, nylon material & sustainability package material.
How shall we guarantee customer designnon-disclosed?
We fully respect our customer’s rights of privacy, confidentiality & intellectual property. We can sign NDA with you while we start any new watch projects. Meanwhile, our watch factory 24 hours with CCTV camera, also all workers & visitor can not take any photos while they enter into workshop.
How long is OEM watch sample lead time? How long is watch bulk production lead time?
30-35 days for OEM sample. 85-90 days for bulk production.
How long is watch quality warranty? What will you do if there is any quality issue?
We guarantee watch quality 12 months from the date we ship to you. If there is quality problems, we can either send spare parts for customer to repair, or you can send back defective ones for us to repair.
How about shipping terms? What about shipping way?
We can do EXW, FOB, DAP, FCA. We can ship by air, sea, train & courier service.
What’s the payment terms?
We can do TT, L/C, PAYPAL, O/A
Do you also provide giftbox service?
Sure, we can. We have sub-contract to do this.
How shall we guarantee high-end quality?
We always put the watch quality in the first place. Quality control & inspection during every stage of production. All watch parts will be 100% checked the appearance, and the function will be checked by AQL standard. And half-finished watch will be 100% checked the appearance & function two times. Then complete watch will 100% check the appearance & function again.
How about our after sales?
YongHong Watches takes pride in being able to offer its clients an efficient and reliable after-sales service worthy of the quality of the products we manufacture. We have 2 fully accredited after-sales service departments we contract with, where repairs are normally turned around within 7-10 working days.
Can you do OEM design service?
OEM Design Service is available from YongHong Our in-house designer team is capable to be your inspirations of fashion trends.Starting from idea generating to prototype to actual production,we have our strong in-house design team ready to serve you in a full service basis.
Still have questions?
Can’t find the answers you’re looking for? Let’s talk.